Privacy Policy

Last updated: 29 October 2026

This Privacy Policy explains how Decory House ("we", "us" or "our") collects, uses, stores and shares your personal information when you visit our website, make a purchase or contact us.

Information We Collect

Depending on how you interact with our store, we may collect:

• Contact details, such as your name, email address, telephone number and delivery address.

• Order information, including the products purchased, payment status and transaction details.

• Account information, if you create an account.

• Customer service communications and information you provide when contacting us.

• Technical information, such as your IP address, browser type, device information and website activity.

• Marketing preferences and information about how you interact with our emails or advertisements, where applicable.

How We Use Your Information

We may use your personal information to process payments and orders, arrange shipping, provide customer support, manage returns and refunds, improve our website, prevent fraud, meet legal obligations and send marketing communications where we have an appropriate lawful basis.

Payments

Payments are processed through the payment providers available at checkout. We do not intentionally store full payment card details on our own systems. Payment providers may process your information in accordance with their own privacy policies.

Shopify and Service Providers

Our online store is hosted by Shopify. We may share relevant information with Shopify and other service providers that help us operate our store, process payments, deliver orders, provide customer support, analyse website performance or deliver marketing services.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential store functions, remember preferences, understand website usage and support advertising activities.

You can manage cookies through your browser settings and, where available, our website's cookie preferences. Disabling certain cookies may affect website functionality.

Sharing Your Information

We may share personal information with Shopify, payment processors, shipping companies, fulfilment partners, analytics and marketing providers, professional advisers, regulators or authorities when legally required.

We do not sell your personal information in exchange for payment.

International Transfers

Some service providers may process information outside the United Kingdom. Where UK data protection law requires safeguards for international transfers, we will take appropriate steps.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, handling disputes and meeting legal, tax and accounting obligations.

Your Rights

Depending on the circumstances, you may have the right to request access to your personal information, correct it, erase it, restrict or object to certain processing, or receive a copy of certain information.

You may also withdraw consent where processing is based on consent. This does not affect processing carried out before consent was withdrawn.

To exercise your rights, contact us at support@adecoryhouse.com.

You may also complain to the UK Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with its updated date.

Contact Us

Business name: Decory House

Email: support@adecoryhouse.com