Privacy policy

Privacy Policy

At Decory House, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and share your information when you visit our website or make a purchase.

1. Information We Collect

When you interact with our store, we may collect the following information:

  • Name, billing address and delivery address

  • Email address and telephone number

  • Payment information (securely processed through Shopify Payments)

  • Order history and messages sent to customer support

  • Device information, such as IP address and browser type

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Provide delivery updates and customer support

  • Prevent fraud and ensure secure payments

  • Improve our store and customer experience

  • Send promotional emails (only if you have provided your consent)

3. Payment Processing

All payments are processed through Shopify Payments and trusted international card networks. Decory House does not store complete credit or debit card details on its own servers.

4. Sharing Your Information

We may share information only with trusted third parties, such as:

  • Payment processors

  • Shipping and delivery companies

  • Fraud prevention and security services

  • Shopify platform services

We never sell your personal information.

5. Cookies

Our website uses cookies to:

  • Keep your shopping basket active

  • Understand browsing behaviour

  • Improve website performance

You can disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Correct or delete personal information

  • Opt out of receiving marketing communications

7. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Decory House

Email: support@adecoryhouse.com