Terms of service

Terms of Service

Welcome to Decory House. By accessing or making a purchase through our website, you agree to the following Terms of Service.

1. General Conditions

By using our store, you confirm that:

  • You are at least the legal age of majority in your jurisdiction

  • You will provide accurate billing and delivery information

  • You will not use our products for any unlawful purposes

2. Orders and Payments

All purchases are subject to product availability and payment approval.

We accept major credit and debit cards through Shopify Payments, a global card payment processing solution.

Decory House reserves the right to cancel or refuse any order due to:

  • Suspected fraud

  • Pricing or stock errors

  • Issues with payment authorisation

3. Shipping and Delivery

Delivery times are estimates and may vary depending on carrier performance and destination.

Decory House is not responsible for delays caused by:

  • Customs clearance processes

  • Carrier service disruptions

  • Incorrect address information provided by the customer

4. Returns and Refunds

Refunds and returns are handled in accordance with our official Refund & Returns Policy, published on our website.

Returned products must meet the eligibility requirements before approval.

5. Product Information

We strive to provide accurate product descriptions and images, but we do not guarantee that all content will be completely free from errors.

6. Prohibited Activities

You may not:

  • Attempt to commit fraud or misuse the chargeback system

  • Misuse the website or interfere with its security systems

  • Copy or resell store content without authorisation

7. Limitation of Liability

Decory House is not liable for indirect or incidental damages arising from the use of our products or services, to the extent permitted by applicable UK law.

Nothing in these Terms affects your statutory rights as a consumer under UK law.

8. Changes to the Terms

We may update these Terms at any time. Continued use of the store after changes are published constitutes acceptance of the updated Terms.

9. Contact Information

For questions relating to these Terms, please contact:

Decory House
Email: support@adecoryhouse.com